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CSG 3PL—Leading Fulfilment Expert

B2B Fulfilment Australia for Wholesale & Retail Distribution

Our B2B fulfillment services cover everything from one carton to a mixed-SKU pallet. 

CSG prepares orders for retailers, distributors, wholesalers, commercial sites and distribution centres across Australia. 

Your team gains a reliable order fulfilment operation without running another warehouse.

3.99.9%+ order fulfilment accuracy
99.9%+ order fulfilment accuracy
2.Melbourne operations, Australia-wide reach
Melbourne-based 3PL support from Dandenong South
2.20+ years of local warehousing and fulfilment experience
20+ years of local warehousing and fulfilment experience
4.B2B and DTC orders managed through one fulfilment operation
B2B and DTC orders managed through one fulfilment operation

Scale Your B2B Capacity Without Running Another Warehouse

Large wholesale orders leave little room for error. 

One wrong SKU, carton quantity or label can delay a delivery and put an important buyer relationship at risk.

As an Australian order fulfilment partner and 3PL provider, CSG gives you an excellent experience for warehousing, inventory control, bulk picking, pallet preparation and dispatch coordination

We manage the complete 3PL fulfilment workflow inside our Melbourne operation. 

Without adding warehouse space, equipment or a second operations team, you can boost your business through CSG’s strong fulfilment

Scale Your B2B Capacity Without Running Another Warehouse

Expand your Business; Leave the Fulfilment to CSG

  • 1.Flexible Storage Built Around Your Stock
    Flexible Storage Built Around Your Stock

    Choose pallet storage, carton storage, pick-bin locations or secure cage storage. CSG keeps stock organised and ready for the next wholesale, retail or commercial order.

  • 2.Retail-Ready Order Preparation
    Retail-Ready Order Preparation

    CSG checks the agreed case-pack, carton, label, barcode, document and pallet requirements before dispatch. This helps reduce avoidable delays, handling issues and rejected deliveries. 

  • 3.Australia-Wide Distribution Coordination
    Australia-Wide Distribution Coordination

    CSG works with established third-party carrier partners to coordinate parcel, carton and pallet delivery across Australia. We match the carrier option to the shipment profile and agreed delivery requirement.

  • 4.Clear Costs Before Go-Live
    Clear Costs Before Go-Live

    We review your inventory, inbound activity, order profile and dispatch data. You receive a clear fulfilment quote and cost model before operations begin. This makes monthly order fulfilment costs easier to forecast and reconcile.

  • 5.Scalable Support for Peaks & New Accounts
    Scalable Support for Peaks & New Accounts

    CSG can add storage and fulfilment capacity when demand rises. We help you handle seasonal peaks, product launches and large purchase orders without rushing to hire more staff or lease more space.

B2B Fulfilment Services Built Around Every Order Type

Retailers and wholesale partners expect the right stock, in the right format, at the agreed location and time.

CSG gives growing brands practical retail distribution solutions without the fixed cost of another warehouse. Our B2B distribution workflow keeps each buyer’s order rules clear.

1.Carton Fulfilment
Carton Fulfilment

We pick and check full cartons against your order and case-pack requirements.

2.Pallet Fulfilment
Pallet Fulfilment

We prepare full or mixed-SKU pallets for warehouses, retail distribution centres and commercial sites.

3.Smaller B2B Orders
Smaller B2B Orders

Smaller business orders can move as parcels when a carton or pallet is not required.

4.Wholesale Fulfilment
Wholesale Fulfilment

CSG processes bulk and repeat orders for wholesalers, distributors and retail partners.

5.Corporate & Commercial Orders
Corporate & Commercial Orders

We support scheduled and recurring orders for dealers and distribution partners.

6.Distributor Order Fulfilmen
Distributor Order Fulfilmen

We support scheduled and recurring orders for dealers and distribution partners.

7.Retail Fulfilment and Store Replenishment
Retail Fulfilment & Store Replenishment

 We support scheduled and recurring orders for dealers and distribution partners.

Plan Your B2B Workflow

How CSG B2B Order Fulfilment Works

 Review Your Order Profile

Send us your SKU list, case packs, storage needs and sample orders.
We review buyer rules, monthly volumes, delivery locations, sales channels and seasonal peaks.

Build Your Workflow and Quote

CSG maps receiving, storage, 3PL inventory management, picking, packing, labelling, dispatch and returns.
You receive a clear operating plan and cost structure before go-live.

Receive and Organise Your Inventory

CSG receives stock against the agreed inbound documents.

We assign products to pallet, carton, pick-bin or secure storage locations.

Process Each B2B Order

Orders enter the agreed workflow through your connected system or approved order method.

Our team picks by unit, inner pack, carton or pallet. Each order is checked before dispatch preparation.

Prepare and Coordinate Dispatch

CSG prepares the agreed labels, paperwork and pallet or carton configuration.

We coordinate delivery with a suitable third-party carrier partner.

Track Orders and Manage Exceptions

Shipment updates, delivery information and exceptions follow your agreed account process.

Returns and related inventory adjustments are recorded in the same workflow.

Grow Across B2B and DTC with One Omnichannel Fulfilment Solution

A new retail account or online channel should not force you to split stock between two warehouses. CSG supports B2B and B2C fulfilment from one inventory pool. Separate workflows protect wholesale requirements and keep ecommerce fulfilment orders moving.

If your business has focused on wholesale, CSG can run the warehouse process behind a new DTC channel. If you started online, we can add wholesale and retail fulfilment rules as your brand grows. You keep control of sales and customer relationships. We handle receiving, storage, picking, packing and dispatch.

Your order feeds, stock levels and fulfilment activity are managed through one operating view. This creates clearer inventory visibility across marketplaces, online stores, wholesale accounts and retail partners.

Grow Across B2B and DTC with One Omnichannel Fulfilment Solution

Why B2B Brands Trust CSG

  • We were not processing huge order volumes when we first approached CSG, but our stock was active and our product range was growing. We needed a 3PL that could support us at our current size without limiting where the business could go next.

    The team is responsive, straightforward and easy to deal with. We now have a stronger inventory foundation without having to manage our own warehouse.

    Small Business Brand Manager
  • Their team helped us manage different SKUs, small components and industrial product categories in a more organised way. This made local warehousing, order preparation and distribution in Australia much easier for our business.

    What we value most is CSG’s clear communication and practical understanding of B2B logistics requirements. For a technical product business where wrong items, missing accessories or poor handling can directly affect customer experience, CSG gives us more confidence that stock is stored properly, orders are prepared carefully, and local fulfilment runs more smoothly.

    Adhesive Dispensing Equipment & Components Brand
  • For inflatable outdoor products, fulfilment is not only about storing cartons. It is also about keeping stock easy to identify, preparing the correct products and accessories for each order, and helping local customers receive goods more smoothly. CSG has given us more confidence in managing our Australian market.

    Inflatable Outdoor Products Brand

Ready to Strengthen Your B2B Fulfilment?

Send CSG your SKU profile, order volumes and buyer requirements.

Our B2B fulfilment team will map a practical workflow and show you how to simplify wholesale and retail distribution.

B2B Fulfilment FAQs

What is B2B fulfilment?
B2B fulfilment covers the storage, processing and delivery of orders from one business to another. It includes wholesale orders, retail replenishment, distributor orders and commercial deliveries.
Can CSG handle pallet shipments?
Yes. CSG can prepare full pallets and mixed-SKU pallets for warehouses, retail distribution centres and commercial sites. We also coordinate delivery with suitable third-party carrier partners.
Can B2B and DTC orders use the same inventory?
Yes. CSG can manage both channels from one inventory pool. Separate order rules are used for wholesale, retail and DTC fulfilment.
Does CSG support retailer packaging, barcode and delivery requirements?
Yes. We build the workflow around the requirements agreed for each buyer. This can include carton configuration, labels, order checks, documents and delivery windows. Where EDI, ASN or SSCC is required, our team reviews the scope before go-live.
What is retail fulfilment?
Retail fulfilment is the process of preparing and delivering stock to stores, retail distribution centres or other retail locations. It may include carton picking, pallet preparation, store replenishment, labels and delivery documents.
How are B2B fulfilment costs calculated?
Pricing is based on your inbound activity, storage profile, SKUs, order type, handling steps and dispatch needs. CSG provides a clear cost structure before operations begin.
Can CSG process B2B orders on the same day?
Orders received before 2 pm can be processed the same day under the agreed service setup. Cut-off rules may vary by order type and delivery requirement.

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